Career Development Manager

1 week ago


Saint Peters, Missouri, United States Waterway Carwash Full time
Overview

Waterway Carwash is a renowned organization in the St. Louis Area, committed to developing future leaders through its unique Manager Training and Development Program.

This dynamic role offers an exceptional opportunity for individuals to learn how to manage daily operations, provide outstanding customer service, and lead a team in a fast-paced, outdoor environment.

The Management Trainee at Waterway Carwash is a pivotal position that combines hands-on experience with a structured training program, designed to equip candidates with the skills and knowledge required to succeed in the car wash industry.

Salary: The estimated salary for this role is around $62,167 per year, based on 45 hours of work per week.

Responsibilities:

• Provide excellent customer service by greeting customers, identifying needs, and selling car wash services, memberships, and other services.
• Lead by example in delivering outstanding customer service and maintain a positive and professional demeanor in all interactions.
• Effectively manage daily operations, including coordinating store production, staffing, and ensuring the store is opened and staffed correctly.
• Maintain high service standards by managing quality and customer service standards, performing quality checks, and coaching team members to improve results.
• Respond to and effectively resolve customer and employee concerns and issues, troubleshoot equipment breakdowns, and monitor and manage store inventories.
• Lead, manage, and supervise employees by providing daily direction and coaching, mentoring, and developing team members.

Required Skills and Qualifications:

• Current and valid driver's license;
• Associate's degree or above (or a current college senior) OR at least 2 years' experience in supervisory or management roles, preferably in retail or hospitality settings, professional sales, or military leadership;
• Availability to work a retail schedule (5 out of 7 days, 45 hours, including weekends and holidays);
• At least 16 years of age;
• Authorized to work in the US and not require sponsorship now or in the future;

Benefits:

• Paid Time Off (PTO) - up to 12 days earned the first year;
• Medical Benefits – Health, Dental, and Vision Insurance coverage starts within 60 days;
• Long-term Investment Matching Program;
• College Tuition Assistance Program – continuing education assistance up to $4,000 in tuition expenses covered;
• Very generous Referral Bonus Program;
• Casual Waterway Manager uniforms provided;
• Stay active in an outdoor, fast-paced work environment;
• FREE CAR WASHES & FUEL DISCOUNTS;

Work Environment:

Managers in the L2L may work at any of our 10 St. Louis Waterway Locations:
Chesterfield - 15606 Olive Blvd, Chesterfield, MO 63017
Clayton (Waterway Express) - 122 S Hanley Rd, St. Louis, MO 63105
Creve Coeur - 10559 Old Olive Street Rd, Creve Coeur, MO 63141
Kingshighway (Waterway Express) - 2261 S Kingshighway, St. Louis, MO 63110
Kirkwood - 10850 Manchester Rd, Kirkwood, MO 63122
Maryland Heights / Westport - 11988 Westline Industrial Dr, Maryland Heights, MO 63146
O'Fallon MO - 3995 Crusher Dr, O'Fallon, MO 63368
Richmond Heights - 1200 S Brentwood Blvd, Richmond Heights, MO 63117
Shrewsbury - 7201 Watson Rd, Shrewsbury, MO 63119
Town and Country - 388 Lamp & Lantern Village, Chesterfield, MO 63017

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