Business Systems Analyst

2 weeks ago


Racine Wisconsin, United States Johnson Financial Group Full time
Business Systems Analyst

Johnson Financial Group is seeking a Business Systems Analyst to deliver technical and procedural support for our enterprise applications and systems. The successful candidate will play a crucial role in formulating best practices, researching technological solutions, and ensuring compliance with business standards.

Key Responsibilities

Position Specific Responsibilities

  • Configure and tailor systems for optimal business utilization.
  • Implement modifications according to established protocols and verify business functionality.
  • Act as a liaison for troubleshooting issues.
  • Identify opportunities for enhancement and propose actionable recommendations.
  • Oversee system upgrades, patches, and fixes.
  • Develop and maintain comprehensive system documentation.
  • Facilitate training sessions as required.
  • Generate reports to support suggested improvements.
  • Collaborate with diverse teams for system enhancements.
  • Engage in system execution and implementation activities.
  • Possess the ability to diagnose and resolve intricate technical challenges.
  • Provide escalation support to IT and other business divisions as necessary.
  • Monitor system performance and manage disruptions.
  • Willingness to perform duties during unconventional working hours.

Job Requirements

  • High School diploma or equivalent.
  • Experience in banking operations or a related IT field.
  • Proven problem-solving abilities.
  • Strong communication skills.
  • Basic project management capabilities.
  • Ability to work autonomously and navigate ambiguity.
  • Proficiency in understanding workflows and process mapping.
  • Team-oriented with a talent for building positive working relationships.


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