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Flooring Collections Specialist

2 months ago

Norcross, Georgia, United States Elite Flooring Full time
Job Overview

Elite Flooring is seeking a skilled Collections Specialist to manage and collect outstanding accounts receivables from our multi-family clients. The ideal candidate will have a strong understanding of billing and collection processes, excellent written and verbal communication skills, and the ability to negotiate effectively.

Key Responsibilities
  • Monitor accounts daily, analyzing trends and margins to identify opportunities for improvement
  • Collect outstanding accounts receivables in a timely and professional manner
  • Resolve billing issues promptly, ensuring seamless client relationships
  • Reconcile multi-family accounts, maintaining accurate records
  • Develop and maintain credit history files, providing valuable insights for future business decisions
  • Respond to client inquiries in a timely and professional manner, fostering strong relationships
  • Identify areas for process improvement, implementing changes to enhance efficiency and effectiveness
Requirements
  • Strong understanding of billing and collection processes
  • Excellent written and verbal communication skills
  • Highly skilled in negotiation and conflict resolution
  • Great organizational and follow-up skills
Benefits
  • Salary commensurate with experience
  • 401k with company contribution of $0.50 on the dollar up to 6% for matching
  • 12 days paid time off in the first year, increasing to 18 days after two years
  • Medical coverage paid by the employer at 75%
  • Opportunity to work in a dynamic and supportive corporate culture