Product Service Liaison
3 weeks ago
**Job Summary**
Pldi is looking for a highly skilled Product Service Liaison to connect with customers, address their concerns, and deliver top-notch support. As a key member of our team, you will be responsible for providing expert advice, troubleshooting products, and maintaining accurate records.
**Main Tasks:
- Handle customer inquiries and complaints via various channels.
- Collaborate with internal teams to resolve complex issues and improve processes.
- Develop and maintain a comprehensive knowledge base of our products and services.
**Requirements:
- Bachelor's degree in a relevant field or equivalent experience.
- Proven track record in customer-facing roles or sales.
- Excellent problem-solving and communication skills.
With a competitive salary range of $55,000 - $80,000 per annum, we offer a dynamic work environment that fosters growth and development.
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