Product Service Liaison

3 weeks ago


Birmingham, Alabama, United States Pldi Full time

**Job Summary**

Pldi is looking for a highly skilled Product Service Liaison to connect with customers, address their concerns, and deliver top-notch support. As a key member of our team, you will be responsible for providing expert advice, troubleshooting products, and maintaining accurate records.

**Main Tasks:

  • Handle customer inquiries and complaints via various channels.
  • Collaborate with internal teams to resolve complex issues and improve processes.
  • Develop and maintain a comprehensive knowledge base of our products and services.

**Requirements:

  • Bachelor's degree in a relevant field or equivalent experience.
  • Proven track record in customer-facing roles or sales.
  • Excellent problem-solving and communication skills.

With a competitive salary range of $55,000 - $80,000 per annum, we offer a dynamic work environment that fosters growth and development.



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