Client Services Coordinator

7 days ago


Spokane, Washington, United States Albrecht Law PLLC Full time
Company Overview

Albrecht Law PLLC is a dedicated and hardworking team that prioritizes relationships, ensuring each client feels truly seen, heard, and supported. By limiting our caseload, we can offer the personal attention and tailored service every client deserves.

Job Summary

We are seeking a friendly, adaptable, and organized Intake Specialist who shares our commitment to client-centered advocacy and is ready to be a welcoming first point of contact in our growing team. As an Intake Specialist, you will be the initial voice and face of Albrecht Law, setting the tone for a supportive client experience.

Key Responsibilities:

  • Client Engagement: Be the first point of contact for individuals navigating challenging and emotionally charged situations. Provide comfort to potential distressed clients while gathering necessary and key information respectfully and efficiently.
  • Semi-Flexible Schedule: Monitor incoming emails and calls during the day from prospects and then for a limited time, approximately one hour, after regular business hours.
  • Bonuses Based on Cases: Significant bonuses are available based on performance and results.
  • Reception & Client Support: Be a welcoming presence at our front desk, managing phones, and receiving guests, while keeping our client areas inviting.

About Us

We're proud of our reputation as authorities in the field and our ability to connect with our clients on a personal level. Our attorneys are highly respected in Washington State for their expertise, leading with a client-centered approach that combines cutting-edge methods and a strong sense of family.

Why Work with Us

Growth Potential: Begin part-time with opportunities to advance to full-time

Team Culture: Join a family-oriented team that works hard, celebrates achievements, and supports one another

Meaningful Work: Be part of a firm that values every client as a unique individual and prioritizes personal connection

Competitive Compensation: Enjoy a fair hourly rate with room for growth as you gain experience



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