Homeless Services Coordinator

3 days ago


Spokane, Washington, United States Catholic Charities Eastern Washington Full time
Job Summary

We are seeking a dedicated and compassionate Homeless Services Coordinator to join our team at Catholic Charities Eastern Washington. As a key member of our staff, you will play a vital role in ensuring the smooth operation of our House of Charity services.

Key Responsibilities
  1. Ensuring Safety and Security: Maintain a safe and secure environment for patrons, staff, and volunteers by monitoring all general access areas.
  2. Managing Operations: Oversee required operations tasks during shifts, including supervising community volunteers as needed and attending the front desk, distributing mail, checking in gear, accepting donations, and answering telephones.
  3. Client Support: Provide exceptional support to clients through regular interactions, making appropriate referrals to relevant social services, and assisting case management staff in coordinating services.
  4. Crisis Intervention: Respond to resident complaints and intervene in crises, respond to emergencies, and initiate action as required.
  5. Database Management: Maintain relevant databases, including HOC internal database and HMIS, and administer intake forms as necessary for statistical and narrative reports.
  6. Facility Maintenance: Perform hourly walks to detect hazards, manage building operations, and perform shelter cleaning, mopping, and laundry duties as assigned.
Requirements
  • Education and Experience: High School Diploma or General Education Degree with demonstrated leadership, management, and administrative skills.
  • Certifications and Licenses: Valid Driver's License and ability to drive for work use, with successful background check applicable to position.
  • Physical Abilities: Regularly sit, stand, climb, walk, hear/listen, talk; frequently lift up to 50 pounds, pull/push, carry, grasp, reach.
  • Mental and Other Skills/Abilities: Adaptability, analytical ability, attendance, computer/technical ability, dependability, interpersonal skills, judgment, language ability, mathematical ability, motor coordination, problem-solving ability, quality management, and reasoning ability.
About Us

Catholic Charities Eastern Washington is a leading provider of human services, guided by the principles of compassion, justice, and dignity. We serve vulnerable populations, promoting self-sufficiency and improving lives.

The estimated salary for this position is $18.09 - $18.50/hr, commensurate with experience and qualifications.



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