Technical Support Specialist

4 weeks ago


Milpitas, California, United States KLA Full time
Job Summary:

We are seeking a skilled Technical Support Specialist to provide remote and onsite service support for our customers in North America. The successful candidate will be responsible for installing and commissioning equipment, providing technical support to customers, and generating feedback to improve product and business processes.

Key Responsibilities:

Provide remote and onsite service support to customers in North America

Install and commission equipment to ensure optimal performance

Provide technical support to customers via phone, email, and in-person

Generate feedback to improve product and business processes

Requirements:

5+ years of experience in a related technical field

Bachelor's degree or Associates degree in a related technical field

Excellent communication and customer interfacing skills

Ability to work independently and as part of a team

Willingness to travel internationally (up to 40-50% of the time)

What We Offer:

KLA offers a competitive total rewards package, including medical, dental, vision, life, and other voluntary benefits, 401(K) with company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities, financial planning benefits, wellness benefits, paid time off, paid company holidays, and family care and bonding leave.

KLA is an Equal Opportunity Employer and welcomes applications from diverse candidates.

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