Technical Support Specialist
4 weeks ago
We are seeking a skilled Technical Support Specialist to provide remote and onsite service support for our customers in North America. The successful candidate will be responsible for installing and commissioning equipment, providing technical support to customers, and generating feedback to improve product and business processes.
Key Responsibilities:
Provide remote and onsite service support to customers in North America
Install and commission equipment to ensure optimal performance
Provide technical support to customers via phone, email, and in-person
Generate feedback to improve product and business processes
Requirements:
5+ years of experience in a related technical field
Bachelor's degree or Associates degree in a related technical field
Excellent communication and customer interfacing skills
Ability to work independently and as part of a team
Willingness to travel internationally (up to 40-50% of the time)
What We Offer:
KLA offers a competitive total rewards package, including medical, dental, vision, life, and other voluntary benefits, 401(K) with company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities, financial planning benefits, wellness benefits, paid time off, paid company holidays, and family care and bonding leave.
KLA is an Equal Opportunity Employer and welcomes applications from diverse candidates.
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