Retail Sales Professional

5 days ago

Seattle, Washington, United States GameStop Full time

At GameStop, we strive to provide exceptional customer experiences and deliver the latest gaming products to our customers. As a leading global retailer, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone.

Job Overview

We are seeking a highly motivated and enthusiastic Seasonal Sales Associate to join our team during peak sales periods. The ideal candidate will be available to work a flexible schedule, including nights, weekends, and holidays, and have strong guest service skills with an outgoing and friendly personality.

As a Seasonal Sales Associate, you will support the store team in delivering outstanding customer service experiences in a sales culture that utilizes elements of GameStop's buy, sell, trade, and reservation business model. You will participate in day-to-day operations of the store during peak sales days, focusing on sales, store maintenance, and customer service activities.

Essential Job Duties and Responsibilities:
  • Provide best-in-class customer service by promptly greeting guests, assisting them with their video gaming needs, recommending additional items as appropriate, applying all selling behaviors during every transaction, and expressing gratitude to every guest for choosing GameStop.
  • Fully support the overall shopping environment, including visual and operational aspects, and actively contribute to all store sales initiatives throughout the holiday season.
  • Collaborate with the store team to ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines.
  • Assist in stocking and restocking merchandise on shelves and fixtures, as well as transferring products from the stock room to the front of the store, ensuring that all products are well-presented, organized, and alphabetized on the selling floor.
  • Assist the store team in meeting and exceeding sales, profit, and shrinkage reduction goals.
  • Address guest questions and concerns promptly, effectively, and courteously, and escalate customer issues and complaints in a timely and professional manner to a store keyholder.

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