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Coffee Expert

2 months ago


Los Angeles, California, United States Peet's coffee Full time
About the Role

We are seeking a highly skilled and passionate Barista to join our team at Peet's Coffee. As a Barista, you will be responsible for delivering exceptional customer service, preparing high-quality beverages, and maintaining a clean and welcoming store environment.

Key Responsibilities
  • Customer Service
    • Welcome customers to the store and engage with them throughout their experience.
    • Determine customer needs by asking questions and sharing product knowledge.
    • Deliver exceptional service by serving customers with a sense of urgency.
  • Operational Excellence
    • Prepare high-quality beverages and maintain a clean and well-stocked store.
    • Participate in training to learn new and promotional products and continually expand product knowledge of coffee and tea.
  • Teamwork and Communication
    • Work collaboratively with colleagues to achieve store goals and objectives.
    • Communicate effectively with customers and team members to ensure a positive and efficient customer experience.
Requirements
  • Customer Service Skills
    • Provide exceptional customer service and ensure customer satisfaction.
    • Develop and maintain a strong understanding of coffee and tea products.
  • Operational Skills
    • Prepare high-quality beverages and maintain a clean and well-stocked store.
    • Participate in training to learn new and promotional products.
  • Teamwork and Communication Skills
    • Work collaboratively with colleagues to achieve store goals and objectives.
    • Communicate effectively with customers and team members.
What We Offer
  • Competitive Compensation
    • Starting pay between $14.50 to $20.00 plus $3.00 – $6.00 per hour cash and electronic tips.
  • Benefits
    • 401(k) plan with generous matching.
    • Tuition scholarship opportunities through Oregon State University E Campus.
    • Full medical, dental, and vision insurance.
    • Employee Assistance Program.
    • Paid vacation.
    • Flexible schedule.
    • Free coffee and fresh baked goods.
    • Employee discount.