Beauty Business Leader

2 weeks ago


North Berwick, Maine, United States Waxing the City of South DakotaNorth DakotaIowa Full time
About the Job

Are you a driven leader looking to make a difference in the beauty industry? We are seeking a Client Experience Director to join our team at Waxing the City in Ankeny and Clive, Iowa.


Job Summary

In this key role, you will be responsible for delivering exceptional client experiences, managing staff, and driving business growth. You will work closely with our manager to develop and implement strategies that enhance customer satisfaction and loyalty.


Key Responsibilities
  • Client Experience: Create a unique experience for clients, ensuring they feel valued and satisfied with their visit.
  • Staff Management: Lead, mentor, and coach a high-performing team to deliver exceptional client experiences.
  • Business Growth: Develop and execute local marketing campaigns to increase customer acquisition and retention.
  • Inventory Management: Ensure accurate inventory levels, manage stock, and maintain cleanliness standards in treatment rooms and front lobby areas.

Requirements

To succeed in this role, you will need:

  • A 2-year degree or equivalent
  • Effective leadership skills
  • Excellent written and verbal communication skills
  • Ability to motivate a team to deliver superior client experiences
  • Exceptional Customer Service
  • Ability to juggle multiple priorities and deliverables simultaneously
  • Detail Oriented

Salary and Benefits

We offer a competitive hourly wage of $18-20 per hour, depending on experience, and a generous benefits package, including paid time off, training and development opportunities, and employee discounts.



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