IT Operations Manager
1 week ago
MV Transportation is a leading provider of transit services, and we are seeking an experienced IT Operations Manager to join our team. This role will be responsible for overseeing the management of various technology issues related to our transit environment and supporting corporate infrastructure.
Responsibilities- Provide strategic direction and technical expertise in managing Trapeze software, desktop, server, and network support for client operations according to Service Level Agreements (SLA).
- Support analog, digital, or VOIP telephone systems, T-1, fax, and DSL lines.
- Manage local technologies related to transit operations, such as Mobile Data Terminals (MDT)/in-vehicle tablets and the Trapeze reservation software platform.
- Oversee servers at the local division, including domain controllers, file, application, and database servers (MS SQL Server).
- Interact with client agencies to provide reports and updates on local divisional office activities.
- Collaborate closely with the client's IT department.
- Lead complex IT projects, manage IT employees, and work with external vendors.
- Develop strategic operations and investment plans that weigh costs, benefits, opportunities, and risks associated with various IT investment approaches.
- Monitor and minimize costs.
- Ensure suitable documentation exists and is maintained for IT operations and software development.
- Mandatory: High proficiency with Trapeze transit software.
- Necessary skills include Active Directory, relational databases (MS SQL Server preferred), and networking expertise.
- Proficient in major IT systems, services, and technology frameworks (e.g., cloud computing, server virtualization, application delivery controller, etc.).
- A thorough understanding of computer, server, network, printer, and peripheral hardware.
- Experience in supporting Windows 7, 10, Server, 2012 & 16, and Microsoft Office applications.
The estimated salary range for this position is $70,000 - $110,000 per year, depending on qualifications and experience.
BenefitsMV Transportation offers a competitive compensation package, including health insurance, retirement plans, paid time off, and opportunities for career growth and professional development.
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