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Inbound Operations Supervisor

2 months ago

Mt Vernon, Illinois, United States Target Full time
Position Overview

As an Inbound Operations Supervisor, you will play a crucial role in fostering a service-oriented culture that emphasizes exceptional guest experiences. Your leadership will be instrumental in shaping the team's approach to service delivery.

Key Responsibilities
  • Service Culture: Cultivate an environment that prioritizes guest satisfaction and service excellence.
  • Team Development: Mentor, train, and guide team members to meet and exceed service expectations.
  • Sales Strategy: Comprehend sales objectives and strategically plan and execute daily and weekly tasks to achieve departmental goals.
Qualifications

The ideal candidate will possess strong leadership skills and a commitment to operational excellence. You will be expected to demonstrate a proactive approach to team management and guest service.