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Customer Service Representative
2 months ago
**Position Overview**
Are you a motivated and customer-focused individual who enjoys working with the public? If so, this role may be the perfect fit for you. As a State Farm Agent Team Member, you will have the opportunity to work with a successful and independent contractor agent, providing top-notch customer service and support.
**Responsibilities**
- Establish and maintain strong relationships with customers, providing prompt and accurate service as needed.
- Develop leads, schedule appointments, and identify customer needs to market appropriate products and services.
- Work closely with the agent to manage the website and social media content, ensuring a strong online presence.
- Maintain a high level of productivity and work ethic, with a commitment to success each and every day.
**Benefits**
- 401K plan
- Hourly pay plus commission/bonus
- Health benefits
- Paid time off (vacation and personal/sick days)
- Valuable experience and growth opportunities
**Requirements**
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- Enthusiasm for the role insurance and financial products play in helping people manage risk and achieve their goals
- Organizational skills and ability to learn computer functions
- Self-motivation and attention to detail
- Ability to make presentations to potential customers and achieve mutually agreed-upon marketing goals
- Experience in marketing and a Property and Casualty license (currently held)
- Able to obtain a Life and Health license
- Bilingual - Spanish preferred
**About the Role**
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
