Data Center Technician and Logistics Coordinator

5 days ago


Philadelphia, Pennsylvania, United States Continent8 Full time
Data Center Technician and Logistics Coordinator Role

This role bridges the responsibilities of a Data Center Technician with those of a Logistics Coordinator, supporting customer installations and overseeing logistics operations across our globally distributed data centers and network.

Key Responsibilities:

* Technical and Logistics Support: Providing technical support to customers and coordinating the efficient flow of goods and materials throughout the supply chain. Troubleshooting IT infrastructure issues including servers, disks, and network cards.
* Installation and Configuration: Installing, moving, cabling, and configuring servers, storage, and networking equipment. Coordinating shipments with carriers to ensure smooth transportation and timely delivery.
* Operational Management: Performing periodic tasks such as inventory checks, power consumption readings, and shipment tracking. Maintaining accurate documentation and records related to logistics and transportation.
* Customer and Internal Support: Liaising with network engineers, system administrators, and project managers on various projects. Processing internal customer orders to ensure accurate and timely delivery.
* Compliance and Quality Assurance: Compiling with all legal obligations and company policies. Assuring quality of received hardware products and coordinate with suppliers to resolve any discrepancies.

Requirements:

* Minimum of 3 years in logistics coordination or a similar role, and experience as a Data Center Technician.
* Strong understanding of LAN/WAN/Telephony concepts, server, storage & networking hardware, and Data Centre critical infrastructure (UPS/Generators/HVAC).
* Familiarity with Windows, Microsoft Office, UNIX, and Cisco Systems.
* Strong problem-solving abilities with a proactive approach to identifying and resolving issues.
* Excellent organizational and time management skills, with the ability to multi-task and prioritize tasks effectively.
* Effective communication and interpersonal skills, ability to liaise with teams and stakeholders in multiple locations.

About Continent 8

Continent 8 has powered a second digital revolution - a revolution defined by intense, instantaneous, and omnipresent computing power. We have built and secured the world's most reliable and secure edge network. Our global footprint spans every inhabited continent, and our edge network is local to over 92% of the world's population. We regularly fend off some of the most sophisticated attacks in the world and our security solutions are known to provide unmatched protection. We help protect against cyber and political risk, ensuring that our world class network delivers high availability and throughput.

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