Technical Service Representative
22 hours ago
Salary:$55,000 - $75,000 per year
Primary Responsibilities- Offer technical guidance and support to clients via phone, email, and ticketing system.
- Analyze and troubleshoot complex technical issues related to hardware and software.
- Escalate unresolved issues to the relevant internal teams or external vendors.
- Maintain and optimize computer systems to ensure maximum efficiency.
Required Skills
- Hold a degree in Information Technology, Computer Science, or equivalent experience.
- Possess relevant certifications like CompTIA A+ or Network+. The certification must have been earned in the last 5 years.
- Proven expertise in Windows, Microsoft Office Suite, networking, and remote desktop support.
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Customer Service Representative
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Customer Service Representative for Food Service
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Technical Systems Engineer
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