Auto Body Shop Operations Manager
6 days ago
We are seeking a highly skilled and experienced Auto Body Shop Operations Manager to lead our team of technicians and support staff. The successful candidate will be responsible for overseeing the day-to-day operations of our shop, managing workflow, and ensuring that all repairs are executed to the highest industry standards.
Key Responsibilities:- Lead a high-performing team of technicians and support staff to achieve exceptional customer satisfaction and operational efficiency.
- Develop and implement effective workflows to ensure timely completion of repair jobs and minimize downtime.
- Conduct thorough quality checks on completed work to ensure compliance with industry standards.
- Provide excellent customer service by communicating effectively with customers and resolving any issues promptly.
- Prepare accurate repair estimates and coordinate with the office administrator to ensure timely invoicing and payment.
- Assess vehicle damage and identify all necessary repair work, creating detailed lists of parts and labor requirements.
- Collaborate with the parts department to ensure timely availability of required parts for repairs.
- Manage inventory levels to minimize downtime and optimize operational efficiency.
- Stay up-to-date with automotive repair techniques, industry trends, and technological advancements.
- Bachelor's degree in Business, Automotive Management, or related field; equivalent experience may be considered.
- Proven experience in automotive repair management, preferably in an auto body shop setting.
- Strong leadership skills with the ability to motivate and develop a high-performing team.
- Excellent communication and interpersonal skills for effective customer interactions and team collaboration.
- Detail-oriented with strong organizational and multitasking abilities.
- Proficiency in using computer software applications for estimating, scheduling, and reporting.
The salary for this role is approximately $60,000 - $80,000 per year, depending on experience. We also offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
Location:Teds Body Shop Inc, [Location].
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