Credit Card Operations Specialist

1 week ago


San Antonio, Texas, United States International Bank of Commerce Full time
{"Job Summary": "

At IBC Bank, we prioritize employee growth and customer satisfaction. We seek a highly organized Card Services Specialist to manage daily operations for our credit card program.

", "Responsibilities": "
  • Support daily operations for Instant Issue, Merchant, and credit card portfolios.
  • Manage printer balance reports and branch support for balancing inquiries.
  • Process card requests for all markets, including maintenance, reactivation, limit changes, and transfers.
  • Provide telephone support for process questions and issues related to Card Services products and services.
  • Update and maintain daily inventory tracking reports for third-party vendors.
  • Review and process credit card wire settlements and secure portfolio payments.
  • Maintain daily, monthly, and quarterly reports for management.
  • Process debit card requests for all markets.
  • Support Return Mail and incentive/referral payouts for merchant services.
", "Requirements": "

High school diploma or equivalent required. College diploma or some college experience preferred.

", "Skills": "
  • Coordination
  • Critical Thinking
  • Speaking
  • Time Management
  • Service Orientation
  • Writing
  • Systems Evaluation
  • Systems Analysis
  • Judgement and Decision Making
", "Job Description": "

As a Card Services Specialist, you will be responsible for managing the daily operations of our credit card program. This includes supporting Instant Issue, Merchant, and credit card portfolios, as well as managing printer balance reports and branch support.

", "Company Culture": "

At IBC Bank, we value leadership, community engagement, and relationship building. We offer a culture of excellence and prioritize employee growth and customer satisfaction.

"}

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