Customer Service Ambassador

1 week ago


Chardon, Ohio, United States Steven Abbott - State Farm Agent Full time
Job OverviewAs a Customer Relations Representative with Steven Abbott - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will enhance your career while resolving customer inquiries, collaborating with our team, and anticipating the needs of our community members.

We are seeking a driven and customer-focused individual who is eager to learn and grow with our agency. Responsibilities:
  • Build and maintain strong customer relationships, ensuring continued satisfaction and loyalty.
  • Employ a customer-centric approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
  • Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
As a valued member of our team, you will receive...
  • Competitive salary plus commission/bonus
  • Comprehensive health benefits
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Professional development opportunities
  • Abundant opportunities for career advancement within our agency
  • License Reimbursement
Requirements:
  • A genuine interest in marketing products and services that align with customer needs and preferences.
  • Exceptional communication skills across all channels - written, verbal, and attentive listening.
  • A people-centric mindset with a keen eye for detail.
  • Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Proficiency in learning and navigating computer functions efficiently.
  • A collaborative spirit, thriving in a dynamic team environment.


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