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Patient Care Observer

2 months ago


Wilmington North Carolina, United States Novant Health Full time

Overview:
Why Novant Health?

Join a distinguished team where exceptional care aligns with outstanding service, ensuring excellence in every aspect, every time. At Novant Health, we provide a pathway for your professional advancement, offering numerous opportunities to grow into various roles and responsibilities.

Recognized for our commitment to quality, we proudly hold 8 Magnet Designated Hospitals and have received LeapFrog Grade 'A' Ratings across our facilities.


Novant Health has been honored as one of the Best Places to Work for Disability Inclusion, recognized by Forbes as one of the Best Employers for Women in 2020, and acknowledged for our leadership in LGBTQ Healthcare Equality.


About the Position:

Location:
New Hanover Regional Medical Center

Department:
Central Sitter Resource Office

Work Schedule:
12HR DAY - Primarily between 7A-7P

Exempt from Overtime:
Exempt: No

Summary:


The Patient Care Observer operates under the guidance of the Nurse Manager and under the direct supervision of a Professional Registered Nurse or a designated Licensed Practical Nurse to monitor patients for potentially harmful or dangerous behaviors.

This role is crucial in the continuum of care, ensuring the safety and well-being of patients at risk for injury.

The observation and care activities are tailored to each patient as directed by the medical staff.

The Patient Care Observer is also tasked with various departmental responsibilities to support optimal safety and functionality within the department.

Actively engages as a member of the treatment team.

Key Responsibilities:

  • Collaborates with the Professional Registered Nurse or designated Licensed Practical Nurse to monitor patient behavior and uphold patient safety.
  • Effectively performs a range of patient care activities to address the daily personal needs and comfort of the patient.
  • Maintains constant observation of the patient, ensuring an uninterrupted line of sight.
  • Ensures patient safety at all times.
  • Reports any activities outside of established parameters to the Nurse Manager, Professional Registered Nurse, designated Licensed Practical Nurse, or Nursing Assistant.
  • Adheres to suicide precautions and guidelines for patients under such precautions.
  • Communicates information appropriately in line with hospital policies and procedures.
  • Adjusts schedule as necessary to enhance team performance.
  • Demonstrates a daily commitment to the mission, vision, and values of New Hanover Regional Medical Center.
  • Exhibits positive interpersonal relations with all members of the patient care team.
  • Promotes and maintains customer satisfaction.
  • Engages in personal development to foster growth on an annual basis.

Additional Information:


This position description is intended to convey the general nature and level of work performed by employees in this classification.

It is not designed to be an exhaustive list of all duties, responsibilities, and qualifications that may be required of the employee assigned to this position.

The duties may vary depending on the job location.

Receipt of this job description does not imply nor create a promise of employment, nor an employment contract of any kind; employment with the Company is at will.


Every Novant Health team member is responsible for delivering the most remarkable patient experience in every dimension, every time.

Our team members thrive in an environment that encourages teamwork, engagement, and community involvement.

The ideal team member is committed to embracing diversity and inclusion in support of quality care.


All Novant Health team members are dedicated to fostering a safe patient environment guided by the principles of 'First Do No Harm'.