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Patient Care Coordinator

2 months ago

Litchfield, Illinois, United States La Cross Dental Full time
Job Summary

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at La Cross Dental. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and dental team.

Key Responsibilities
  • Front Desk Operations
    • Manage patient flow and greet patients in a friendly and professional manner
    • Answer phone calls and respond to patient inquiries in a timely and courteous manner
    • Process patient payments and handle billing and insurance-related tasks
  • Patient Care and Coordination
    • Assist patients with scheduling appointments and managing their treatment plans
    • Communicate with patients regarding their care and treatment options
    • Provide general administrative support to the dental team
  • Administrative Tasks
    • Manage patient charts and records
    • Prepare and maintain accurate and up-to-date patient information
    • Perform general office duties such as filing, faxing, and receiving packages
Requirements
  • Education and Experience
    • High school diploma or equivalent required; dental or medical office experience preferred
  • Skills and Abilities
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and prioritize tasks effectively
    • Basic computer skills and knowledge of dental software
What We Offer
  • Competitive Compensation and Benefits
    • Competitive hourly rate and benefits package
  • Opportunities for Growth and Development
    • Training and development opportunities to enhance your skills and knowledge
  • Collaborative and Supportive Work Environment
    • Collaborative and supportive team environment