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Clinical Transition Specialist
2 months ago
Empowering Careers. Limitless Opportunities.
At the forefront of home infusion services, your career can flourish without boundaries.
Option Care Health, Inc. stands as the leading independent provider of home and alternate site infusion services across the United States. With a dedicated workforce of over 6,000, including 2,900 healthcare professionals, we are committed to enhancing care standards for patients with both acute and chronic conditions nationwide. Our clinical expertise and expansive reach enable us to transform the infusion care experience for patients, customers, and our team members.
As a proud recipient of the Gallup Exceptional Workplace Award for two consecutive years, we understand that being exceptional means cultivating a dynamic workforce that reflects the diversity of the patients and communities we serve.
We are dedicated to fostering a culture that prioritizes inclusivity, respect, engagement, and rewards for all employees. Our commitment extends to hiring, developing, and retaining a diverse team.
Position Overview:
The Clinical Transition Specialist is tasked with delivering clinical education and training to facilitate the seamless transition of patients into the Option Care Health care delivery framework.
This role also involves collaboration with the sales team to enhance the number of patients successfully transitioned to OCH services.
Key Responsibilities:
- Assess, instruct, and train patients, caregivers, and facility personnel on the integration of OCH services and products in alternative settings, at home, or through virtual platforms to ensure effective patient transitions.
- Conduct evaluations to determine patient eligibility for the OCH care delivery model.
- Collaborate with the OCH sales team to identify educational needs related to clinical transitions and develop strategies to boost patient transition rates.
- Uphold the confidentiality of patient and proprietary information while adhering to legal standards for safeguarding sensitive data.
- Document educational activities accurately using OCH technology and applications.
Supervisory Duties:
This position does not entail supervisory responsibilities.
Essential Qualifications:
- Valid and unrestricted Registered Nurse (RN) license is mandatory.
- A minimum of two years of experience within the healthcare sector is required.
Preferred Skills:
- Proven ability to establish and maintain relationships with individuals at all organizational levels and with external partners.
- Familiarity with standard practices for all offered services and current relevant standards (e.g., ACHC, URAC).
- Experience in delivering exceptional customer service to both internal and external clients, including adherence to quality service standards and customer satisfaction evaluation.
- Proficient in basic computer skills: capable of using the internet, email, Microsoft Word, Excel, and PowerPoint.
- Ability to identify operational challenges and propose effective solutions to enhance processes.
- Access to reliable transportation for travel to care facilities, home visits, and various hospitals. A valid driver's license and proof of insurance are required if using a personal vehicle.
- Willingness to obtain nursing licensure in additional states as needed.
- Capable of planning, organizing, and delivering presentations.
Travel Requirements:
This role requires 100% local travel to partner facilities, community hospitals, and medical practice offices to promote Option Care Services, process referrals, and provide live education and training support to patients, caregivers, and referral sources.
Compensation:
Salary will be determined based on the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and market alignment.
Benefits:
-401k
Option Care Health is committed to equal employment opportunity, ensuring that employment is available without regard to race, color, religion, national origin, citizenship status, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.
For over 40 years, Option Care Health has been providing adult and pediatric patients with alternatives to hospital infusion therapy. With a team of over 2,900 clinical experts, we deliver high-quality infusion services for a wide range of patients with acute and chronic conditions across the United States, achieving excellent outcomes at a significantly reduced cost. Our extensive network includes more than 70 infusion pharmacies and 100 alternate treatment sites, guided by our mission to provide extraordinary care that transforms lives through a comprehensive approach to every aspect of the infusion therapy process.
