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Transportation Coordinator/Driver

4 weeks ago


Hendersonville, North Carolina, United States Lake Pointe Landing Retirement Community Full time
Job Summary:

The Transportation Coordinator/Driver is responsible for safely transporting residents to personal errands, medical appointments, and activity outings. This role requires a valid commercial driver's license (CDL) with a P endorsement and a satisfactory driving record.

Key Responsibilities:
  • Deliver transportation services in a pleasant manner for the residents' enjoyment.
  • Transport residents safely and timely to planned community activities and personal appointments.
  • Assist residents with boarding and deboarding the vehicle, especially those with special needs.
  • Demonstrate safe driving techniques to protect our residents.
  • Track mileage in the vehicle log and maintain receipts for vehicle expenses.
  • Write up charge slips for billable transportation provided to residents.
  • Respond proactively to prevent resident injuries during transporting.
  • Complete routine maintenance for safe operation of the vehicle, including fluid levels, oil changes, and checking tires.
  • Maintain a vehicle maintenance log and report any non-routine maintenance needs to the Executive Director for prior approval.
  • Keep the vehicle's interior and exterior clean and safe to reflect well on the community's reputation.
  • Represent the community in a professional manner during outings and/or appointments.
  • Work cooperatively with other departments to plan and execute special events.
  • Comply with all Department of Transportation (DOT) standards as required for drivers of vehicles over 10,001 lbs and transporting residents, including a CDL license.
Requirements:
  • Must complete pre-inspections before using the vehicle.
  • Must be able to monitor regular maintenance, including oil changes and tire rotations.
  • Must be able to make independent decisions when circumstances warrant such action.
  • Must demonstrate excellent customer service and hospitality.
  • Must demonstrate trustworthiness and dependability.
  • Must perform proficiently in all competency areas, including transportation responsibilities, resident rights, and safety and sanitation.
  • Maintain confidentiality of all proprietary and/or confidential information.
  • Must understand and follow company policies, including harassment and compliance procedures.
  • Must be able to receive and resolve complaints graciously.
  • Must always be in proper attire and well-groomed.
  • Displays integrity and professionalism by adhering to Century Park's Code of Ethics and completes all required compliance training.