Member Experience Representative

5 days ago


East Saint Louis, Illinois, United States Sam's Club Full time
About the Role

The Member Experience Representative is a critical role at Sam's Club, responsible for delivering exceptional customer service and driving sales growth. If you are a results-driven individual with excellent communication skills, we want to hear from you

Key Responsibilities
  • Provide exceptional customer service by addressing member needs, answering questions, and resolving issues in a timely and professional manner.
  • Demonstrate a strong understanding of products and services, making recommendations to members and driving sales growth.
  • Maintain accurate records and reports, including sales data, customer feedback, and employee performance metrics.
Requirements
  • Bachelor's degree in Marketing, Business, or related field preferred.
  • Previous retail experience, preferably in a leadership role, required.
  • Proven track record of achieving sales goals and driving business growth.
  • Exceptional communication and interpersonal skills.
What We Offer
  • Competitive hourly rate of $22-$30 per hour, based on location and experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • Opportunities for career advancement and professional growth.


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