Aircraft Charter Coordinator

2 weeks ago


Cleveland, Ohio, United States Flexjet Full time
Job Overview

Flexjet is seeking a skilled Charter Coordinator to join our Operations team. This role involves working closely with the Scheduling Department and external suppliers to ensure all Owner trips meet company standards and expectations.

Key Responsibilities:

  • Request charter quotes from third-party providers via phone, email, and/or web.
  • Develop a deep understanding of Flexjet's aircraft fleet and the charter market.
  • Ensure trips are scheduled on aircraft that meet owner specifications.
  • Identify and escalate critical issues to operations management and client services.
  • Negotiate pricing to optimize buying strategies.
  • Establish strong relationships with charter vendors and develop new connections.
  • Verify Flexjet safety standards are met by vendors prior to each trip.
  • Monitor vendor performance and contract compliance.
  • Provide exceptional customer service through prompt communication and attention to detail.

Requirements:

  • Bachelor's degree or equivalent from a 2-year college or technical school; 1-3 years of related experience preferably in an aviation/logistics environment; or equivalent combination of education and experience.
  • Knowledge of FARs in regard to Part 91, 121, or 135 airline operations is preferred.
  • Proficiency in Microsoft Office products and ability to learn customized company software programs.

Working Conditions:

  • Candidate should work well in a fast-paced environment and be flexible to the changing needs of the business.
  • Must be detail-oriented and able to work productively, independently, or within a team.
  • Excellent oral/written communication and problem resolution skills are required.
  • Successful candidate will maintain a high level of professionalism while multi-tasking various real-time situations in a fast-paced environment.


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