Customer Experience Strategist
2 weeks ago
We are seeking a highly skilled Customer Experience Strategist to join our team at Slalom Consulting. As a key member of our Business Advisory Services team, you will play a critical role in helping our clients redefine what's possible and drive transformative outcomes.
Key Responsibilities- Develop and execute customer experience strategies that drive business growth and innovation
- Conduct market research and analysis to identify trends and opportunities
- Collaborate with cross-functional teams to design and implement customer-centric solutions
- Provide expert guidance on customer experience maturity models and assessment
- Facilitate workshops and training sessions to drive consensus and stakeholder engagement
- 3-7 years of experience in marketing, product consulting, or digital agency experience
- Proven track record of delivering strategic planning and roadmaps for clients
- Experience with qualitative research interviewing stakeholders and customers
- Strong project management skills and ability to manage multiple projects simultaneously
Slalom is a purpose-led, global business and technology consulting company. We are committed to helping our clients and our people thrive in their work and life. We offer a range of benefits, including meaningful time off, parental leave, 401(k) with a match, and a range of choices for highly subsidized health, dental, and vision coverage.
Compensation and BenefitsWe offer a competitive salary range of $90,000 to $140,000, as well as an annual discretionary bonus. Our benefits package is designed to support your well-being and help you achieve your goals.
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Senior Experience Strategist
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Brand Marketing Strategist
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AI Strategist
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Lead UX Strategist
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Senior Portfolio Strategist
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Supply Chain Strategist
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ITIL Strategist
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Digital Strategist Digital Marketing Strategist
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ITIL Strategist
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Branch Real Estate Strategist
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Wealth Strategist
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