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Senior Infrastructure Architect, eCommerce Systems

1 month ago

Seattle, Washington, United States Coupang Full time

Coupang is revolutionizing the e-commerce industry with its cutting-edge technology and innovative approach. As a Principal Engineer in our Site Reliability Engineering team, you will play a mission-critical role in building, running, and scaling our complex large-scale eCommerce systems.

We are looking for a highly experienced individual with a strong background in software and system engineering to join our team. You will be responsible for ensuring all our customer-facing services are healthy, monitored, automated, and designed to scale. Our SRE organization takes pride in handling "operations as an engineering" problems with an automation-first approach.

In this role, you will use your expertise to build best-in-class infrastructure automation for areas such as Observability, Incident management, Disaster Recovery, Load testing, Capacity engineering, and many more. You will work closely with our product development teams from the early stages of design to resolving production incidents, maintaining SLI/SLA bars for production services, and influencing them with SRE principles and best practices.

This is an exciting opportunity to join a dynamic team that values ownership, technical challenges, and effective communication across team boundaries. If you are passionate about solving complex technical challenges for large-scale distributed systems, we encourage you to apply.

Key Responsibilities:
  • Serve as a primary point responsible for the reliability, health, and performance of all Coupang customer-facing services.
  • Gain deep knowledge of Coupang application workflow and dependencies.
  • Spearhead revolutionary designs in critical service architecture.
  • Conduct comprehensive architecture reviews, leading re-architecting initiatives to set industry-leading benchmarks in performance, reliability, and availability.
  • Lead and drive large-scale technical initiatives across multiple engineering teams.
  • Drive collaboration effectively across organizational boundaries, building strong stakeholder relationships to achieve broad organizational objectives.
  • Identify and implement scalable solutions for complex technical problems.
  • Be self-motivated to navigate ambiguity with large initiatives and find solutions to accomplish goals.
  • Be the SRE champion/lead, working with other technical leaders across Coupang to define and drive the engineering roadmap.
  • Contribute to hiring and building a world-class team, mentoring and coaching junior engineers.
  • Communicate effectively with people at all levels of the organization.

Candidates should have 10+ years of experience building and operating large-scale distributed systems, deep UNIX/Linux systems knowledge, and administration background. Strong programming skills in one or more languages (Python, Java, Golang, C++) are required, along with problem-solving and analytical skills spanning systems, network (TCP/IP), and code. Proficiency in cloud-based infrastructure, including AWS, Azure, or Google Cloud Platform, is also necessary.

We offer a competitive salary range of $184,000 - $376,000 per year, based on several factors including market location. Our compensation reflects the cost of labor across various US geographic markets. In addition to base pay, employees receive a comprehensive benefits package, including medical/dental/vision/life insurance, flexible spending accounts (FSA) & health savings account (HSA), long-term/short-term disability, employee assistance program (EAP), 401K plan with company match, paid time off (PTO), public holidays, paid parental leave, pre-tax commuter benefits, and MTV electric car charging station.