Sales Associate

7 days ago


North Adams, Massachusetts, United States Central Radio Full time

Job Title: Sales Associate

Job Summary:

Central Radio is seeking a skilled Sales Associate to join our team. As a Sales Associate, you will play a pivotal role in delivering exceptional customer service and driving sales within our store.

You will assist customers in making informed decisions, provide product knowledge, and ensure a smooth shopping experience. Your goal is to meet sales targets, build long-lasting customer relationships, and contribute to the success of our store.

Responsibilities:

  • Greet and assist customers in a friendly and professional manner, understanding their appliance needs and preferences.
  • Develop a strong understanding of the appliances in our inventory, including features, specifications, and benefits, to effectively guide customers.
  • Actively listen to customer requirements to recommend suitable appliances, providing solutions that meet their needs and budget.
  • Guide customers through the entire sales process, from product selection and comparison to closing the sale, while ensuring a seamless and enjoyable shopping experience.
  • Identify opportunities to upsell or cross-sell additional products and accessories to enhance the customer's purchase.
  • Address and resolve customer inquiries, concerns, and warranty-related issues promptly and professionally.

Qualifications:

  • Proven sales or customer service experience, preferably in retail or appliance sales.
  • Excellent communication, interpersonal, and customer service skills.
  • Knowledge of appliances and their features is beneficial.
  • Ability to work well in a team and independently.
  • Enthusiasm for learning about new products and staying up-to-date with industry trends.

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