Sales Associate
7 days ago
Job Title: Sales Associate
Job Summary:
Central Radio is seeking a skilled Sales Associate to join our team. As a Sales Associate, you will play a pivotal role in delivering exceptional customer service and driving sales within our store.
You will assist customers in making informed decisions, provide product knowledge, and ensure a smooth shopping experience. Your goal is to meet sales targets, build long-lasting customer relationships, and contribute to the success of our store.
Responsibilities:
- Greet and assist customers in a friendly and professional manner, understanding their appliance needs and preferences.
- Develop a strong understanding of the appliances in our inventory, including features, specifications, and benefits, to effectively guide customers.
- Actively listen to customer requirements to recommend suitable appliances, providing solutions that meet their needs and budget.
- Guide customers through the entire sales process, from product selection and comparison to closing the sale, while ensuring a seamless and enjoyable shopping experience.
- Identify opportunities to upsell or cross-sell additional products and accessories to enhance the customer's purchase.
- Address and resolve customer inquiries, concerns, and warranty-related issues promptly and professionally.
Qualifications:
- Proven sales or customer service experience, preferably in retail or appliance sales.
- Excellent communication, interpersonal, and customer service skills.
- Knowledge of appliances and their features is beneficial.
- Ability to work well in a team and independently.
- Enthusiasm for learning about new products and staying up-to-date with industry trends.
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