Wholesale Customer Service Representative

4 weeks ago


Anchorage, Alaska, United States Alaska Mill Feed and Garden Center Full time

Job Summary

This role is responsible for providing exceptional customer service to wholesale customers, ensuring timely and accurate order fulfillment, and supporting the sales and operations departments as needed. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to multitask and work in a fast-paced environment.

  • Provide customer service to wholesale customers, responding to inquiries and resolving issues in a timely and professional manner.
  • Process customer orders, including data entry and order verification, to ensure accuracy and efficiency.
  • Assist in coordinating warehouse operations, including inventory management and order fulfillment.
  • Support the sales team in communicating with customers, resolving issues, and providing product information.
  • Perform administrative tasks, such as filing, photocopying, and maintaining records.
  • Develop and maintain relationships with customers, vendors, and internal stakeholders to ensure seamless communication and collaboration.

Requirements

The successful candidate will possess:

An associate's degree or equivalent experience in a related field.Excellent communication and interpersonal skills, with the ability to work effectively with customers, vendors, and internal stakeholders.Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.Experience with wholesale distribution and customer service is a plus.

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