Facilities and Research Lab Manager

1 month ago

Orange, California, United States Chapman University Full time
Job Description

The Facilities and Research Lab Manager is responsible for the day-to-day operations of the buildings and lab spaces belonging to the Schmid College of Science and Technology. This includes the south end of the Keck Center, Hashinger Science Center, Killefer Institute for Quantum Studies, and any other Schmid-occupied space. The successful candidate will serve as the liaison for the buildings to Facilities Management, Campus Planning, Aramark, and other university departments to ensure facilities are safe, sufficient for operational needs, and properly maintained.

Key Responsibilities:

  • Submit and manage work orders and maintenance requests, including electrical, plumbing, carpentry, furniture, abatement, restoration, mechanical, painting, and cleaning requests.
  • Address needs and requests in a timely fashion with a high level of customer service, maintaining consistent communication and providing updates to faculty and staff regarding all requests and projects to ensure uninterrupted services.
  • Track, report, and follow up on facilities-related projects and initiatives, such as utility disruptions, maintenance and repair activities, space improvements, and construction activities.
  • Manage building remodel logistics, regularly communicating updates to those impacted and following up weekly to see projects through to completion.
  • Act as liaison between Schmid Leadership and Campus Planning on building remodels, including lab and office renovations.
  • Collaborate with other university departments to resolve building issues such as leaks, spills, damage, etc.
  • Submit necessary custodial requests on behalf of Schmid College.
  • Conduct quarterly building inspections of facilities for repair, maintenance, cleanliness, safety, and security needs, noting any findings and working to resolve them.
  • Maintain various databases for record keeping and follow-up purposes: Work Request Log, Project Management spreadsheet, Schmid Master Access spreadsheet, etc.
  • Assist new faculty in their onboarding as related to office space and lab requests.
  • Coordinate with the Building Engineer and Facilities Management to ensure the facilities meet compliance standards.
  • Notify faculty, staff, and campus partners of impactful events, projects, emergencies, and status updates.
  • Serve as liaison to Public Safety to ensure Schmid facilities are safe and secure, reporting building security issues to Public Safety.
  • Serve as the Building Emergency Coordinator, scheduling annual training conducted by Fire & Life Safety for faculty and staff on emergency procedures.
  • Assist Schmid Leadership with space inventory, making appropriate recommendations on the use of space, reconfigurations, storage, and ergonomic evaluations.
  • Serve as point of contact for facilities emergencies and security concerns.
  • Serve as on-call Building Emergency Coordinator for Schmid College and act as back-up on-call Building Emergency Coordinator for Fowler School of Engineering in the occasional absence of their Facilities Manager.
  • Hire, supervise, train, and schedule student employees to assist with operational needs and administrative tasks.

Research Lab Operations:

  • Manage overall operations of research laboratories as directed by the Dean, Director of Administrative Operations, Assistant Director of Business Operations, and Instructional Lab Manager.
  • Advise faculty on research lab questions, rules, safety, and regulations.
  • Assist new incoming faculty with general lab onboarding and logistics of lab relocation/transport from prior institution to their new Chapman lab.
  • Promote compliance with safe and proper laboratory procedures by notifying labs when they are out of compliance.
  • Provide technical evaluation, arranging and facilitating repairs and services for research facilities.
  • Advise Schmid College leadership on equipment needs and processes approved orders in Peoplesoft.
  • Conduct equipment and facility surveys within the college.
  • Provide technical assistance on and supervision of laboratory setup, facility design, construction, modification, and maintenance.
  • Provide training on day-to-day research lab operations for new faculty, research hires, and post-docs.
  • Ensure PIs and their lab staff conduct chemical inventory for their research labs annually.
  • Ensure research lab spaces are safe, clean, and in working order.

Required Qualifications:

  • Bachelor's degree with a major in a STEM discipline or equivalent combination of education and experience.
  • One to three years of experience in an experimental lab.
  • Considerable knowledge of lab methods, materials, and equipment.
  • Experience fixing laboratory equipment.
  • Excellent oral/written English language skills with the ability to interact with diverse individuals and groups at all organizational levels, both inside and outside of the University.
  • Technical skills to learn and use enterprise systems and applications needed for the position. Strong organizational and multi-tasking skills to manage multiple projects simultaneously.
  • Ability to prepare work orders accurately with detail and provide follow-up instructions in person.
  • Ability to accommodate and respond to shifting priorities and multiple demanding projects in a manner that is effective and efficient.
  • Proven ability to evaluate data, assess alternatives and formulate logical and sound recommendations
  • Ability to pay meticulous attention to detail and maintain detailed records.
  • Proven ability to comprehend and follow instructions and take a given task from beginning to completion
  • Proven ability to plan, prioritize multiple projects and complete them in a timely manner
  • Ability to perform basic arithmetic calculations
  • Ability to work independently and effectively as part of a team
  • Proficiency in basic word processing, spreadsheet, internet and email applications, preferably Microsoft Office Suite
  • Ability to learn, demonstrate and enforce proper health and safety procedures and regulations
  • Ability to perform general clerical functions critical to the maintenance and efficiency of the facilities
  • Ability to work within a budget effectively and monitor expenditures.
  • Ability to learn and interpret university policies and procedures

Desired Qualifications:

  • Prior experience working with or in a facilities management department, IT department or related field, verified by work history.
  • Experience in the design and fabrication of lab equipment as needed.
  • Ability to provide responsive and quality customer service Knowledge and experience in abatement and restoration Knowledge and experience in large building operations
  • Understanding of space improvement processes and maintenance service programs Knowledge of safe practices with respect to building operations and maintenance
  • Prior experience working with or within an Environmental Health and safety (EH&S) department
  • Demonstrated mechanical/electrical/plumbing/construction aptitude, corroborated by work history.

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