Club Concierge
3 weeks ago
At Golightly, we're seeking a highly skilled and experienced Club Concierge to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members and guests.
Key Responsibilities:- Provide refined and sophisticated customer service to members and guests.
- Implement assistance as needed to members and guests in a prompt and professional manner.
- Lead the front desk check-in process for members and guests.
- Prepare logs, reports, and other written documents as requested.
- Maintain constant inspections of assigned areas to ensure a pristine and organized environment.
- Utilize proper telephone skills to handle dining reservations and member inquiries.
- Customer service/hospitality-minded with the ability to work with VIP members and guests in a dynamic environment.
- Dependable, positive, and team-oriented.
- Must be a friendly and clear communicator, both verbally and in writing.
- Organized and able to multitask in a fast-paced setting.
- Flexible and adaptable in offering assistance to high-end clientele inquiries.
- Polite and confident, taking initiative to ensure members and guests enjoy their Club experience.
- Experience working in a concierge, front desk, or hospitality-type role.
- Proficient in MS Office with the ability to learn new applications independently.
- 4pm to 12am
- 5pm to 1am
- 6pm to 2am
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Dallas, Texas, United States Harwood Hospitality Group Full timeJob Title: Concierge (Private Membership Club - Evening Shift)Company Overview:Golightly is a Members-only private social club located in the heart of Dallas. Our club offers an intimate, immersive, and transportive experience, with a surprise around every corner.Job Summary:The Membership Club concierge must be approachable, friendly, and accommodating....
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