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Restaurant Operations Manager
1 month ago
About the Role:
The Assistant General Manager is a key member of our restaurant team, responsible for providing exceptional guest experiences and ensuring the smooth operation of our restaurant. As a leader, you will be responsible for managing daily activities, supervising staff, and maintaining high standards of quality and service.
Key Responsibilities:
Guest Experience- Create a welcoming and inviting atmosphere for guests, ensuring their needs are met and exceeded.
- Develop and implement strategies to improve guest satisfaction and loyalty.
- Monitor and address guest complaints in a timely and professional manner.
- Ensure all menu products are prepared and served according to our high standards.
- Monitor and maintain inventory levels, ensuring we have the right products at the right time.
- Implement and maintain high standards of cleanliness and safety in the restaurant.
- Recruit, train, and develop a high-performing team of restaurant staff.
- Provide coaching and feedback to team members to improve their skills and performance.
- Lead by example, demonstrating our company values and behaviors.
- Manage daily restaurant operations, including scheduling, inventory, and cash handling.
- Prepare and analyze financial reports, identifying areas for improvement.
- Develop and implement marketing strategies to drive sales and growth.
Requirements:
- 1 year of supervisory experience in the restaurant industry, AA degree preferred.
- Must be 18 years old, have a high school diploma or equivalent, and be eligible to work in the United States.
- Must possess a valid driver's license, access to an automobile during shifts, and proof of vehicle insurance.
- Must pass a background check and have access to a telephone 24 hours a day.
What We Offer:
Ampler Chicken is a dynamic and growing company that offers a competitive salary, benefits package, and opportunities for career advancement. If you are a motivated and results-driven individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.