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Administrative Assistant
2 weeks ago
We are seeking a skilled Customer Service Coordinator to join our team at Baptist Memorial Healthcare Corporation. In this role, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.
About the Role:
As a Customer Service Coordinator, you will be the first point of contact for many patients, providing a warm and welcoming experience. You will work closely with our healthcare team to ensure that patients receive the highest level of care and service. Your excellent communication and interpersonal skills will enable you to effectively communicate with patients, families, and healthcare professionals. Your organizational skills will also allow you to prioritize tasks efficiently and manage competing demands in a fast-paced environment.
Responsibilities:
- Provide exceptional customer service to patients and their families.
- Coordinate patient appointments and schedules.
- Assist with daily operations and administrative tasks.
- Communicate effectively with healthcare professionals and other stakeholders.
- Bachelor's Degree in a related field or equivalent experience.
- At least 3 years of experience in a customer-facing role, preferably in healthcare.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks efficiently.
- A strong understanding of healthcare terminology and policies.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
- A comprehensive training program.