Medical Front Desk Professional
4 days ago
We are seeking a skilled and experienced Medical Front Desk Professional to join our team at New York Health. In this role, you will be responsible for providing exceptional patient care and support services in a fast-paced medical office environment.
About the RoleThis is an excellent opportunity for a professional with strong communication and organizational skills to work in a dynamic and supportive team. As a Medical Front Desk Professional, you will be the first point of contact for patients and visitors, providing a warm and welcoming experience. Your key responsibilities will include:
- Patient Care: Greet patients, answer phone calls, respond to inquiries, and resolve issues in a timely and professional manner.
- Scheduling: Schedule appointments, manage calendars, and coordinate with healthcare providers to ensure seamless care delivery.
- Financial Management: Collect co-pays, process payments, and maintain accurate financial records.
- Documentation: Accurately complete patient forms, update records, and maintain confidentiality in accordance with HIPAA guidelines.
Requirements
To be successful in this role, you will need:
- High School Diploma with at least 2 years of patient-facing reception experience.
- Excellent Communication Skills: Strong verbal and written communication skills to interact with patients, healthcare providers, and staff.
- Organizational Abilities: Proven ability to multitask, prioritize tasks, and manage multiple projects simultaneously.
- Teamwork: Ability to work collaboratively as part of a high-performing team to achieve goals and objectives.
What We Offer
New York Health offers a competitive salary of $25 per hour, plus a range of benefits, including tuition reimbursement, health insurance, dental and vision coverage, life insurance, short- and long-term disability, a 401(k) plan, generous paid time off, and 8 paid holidays (2 floating). If you are a motivated and detail-oriented individual with a passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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