Inbound Customer Service Team Member

1 day ago


Conroe, Texas, United States Staffing Texas Full time
Call Center Customer Service Job Summary

We are seeking a detail-oriented and customer-focused Call Center Customer Service Representative to join our team in Conroe and Bryan, Texas. As a representative, you will be responsible for handling high-volume inbound calls, providing excellent customer support, and resolving product issues.

Key Responsibilities:

  • Answer customer inquiries and address concerns or complaints
  • Provide account, sales, and technical support while ensuring a positive customer experience
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions

Requirements:

  • High school diploma or general education degree (GED)
  • Minimum of one year experience in a high volume inbound call center within the last three years; REQUIRED
  • Ability to work shift work including days, evenings, and Saturdays
  • Excellent verbal and written communication skills
  • Exceptional interpersonal skills and ability to build rapport with customers

Compensation:

$17/hour



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