Inbound Customer Service Team Member
1 day ago
We are seeking a detail-oriented and customer-focused Call Center Customer Service Representative to join our team in Conroe and Bryan, Texas. As a representative, you will be responsible for handling high-volume inbound calls, providing excellent customer support, and resolving product issues.
Key Responsibilities:
- Answer customer inquiries and address concerns or complaints
- Provide account, sales, and technical support while ensuring a positive customer experience
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
Requirements:
- High school diploma or general education degree (GED)
- Minimum of one year experience in a high volume inbound call center within the last three years; REQUIRED
- Ability to work shift work including days, evenings, and Saturdays
- Excellent verbal and written communication skills
- Exceptional interpersonal skills and ability to build rapport with customers
Compensation:
$17/hour
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Store Team Member
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Retail Sales Team Member
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