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Medical Director Physician
1 month ago
We are seeking a highly skilled and experienced Physician Medical Director to join our team at Concentra. As a key member of our leadership team, you will be responsible for providing exceptional patient care, leading by example, and creating an exceptional patient experience.
Key Responsibilities- Spends 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience.
- Ensures day-to-day execution of medical model collaborating with therapists and specialists to drive optimal clinical outcomes and case closure.
- Monitors key clinical center metrics that are provided by Clinical Analytics and relate to quality outcomes: Practice Indicators, COP, GRV, LOS, TAT, Specialist Referral Rate, Primary Care Case Duration, Days to First Recheck, % of cases with Lost Time, Limited Duty, and Full Duty.
- Manages clinicians and support staff and complies with APC supervisory requirements.
- Creates a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, and patient safety.
- Works with DMO to identify and implement changes to ensure continuous clinical improvement.
- Masters use of clinical systems to ensure efficiency, excellent supportive documentation, appropriate and optimal coding levels, charge capture, and follow-through on all patient care orders.
- Ensures compliance with individual State Practice Act/Rules and Regulations/WC Regulations.
- Drives patient and client experience metrics.
- Calls and communicates to employers on all new injuries and other significant clinical changes.
- Graduate of an accredited medical program with a M.D. or D.O.
- Must be board certified by ABPM, ABFM or medical board in the state where employed and in accordance with state laws of practice
- Licensure requirements of the state of jurisdiction
- ACLS Certified, preferred
- Five to eight years of experience in occupational medicine, urgent care or an emergency setting
- Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
- Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
- Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
- The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
- Demonstrated knowledge of occupational medicine requirements (state specific)
- Demonstrated working knowledge of clinical operations, OSHA, DOT
- Medicine knowledge
- Biology knowledge
- Chemistry knowledge
- Systems evaluation knowledge
- Knowledge of human behavior and performance
- Administration and management knowledge
- Customer and personal service knowledge including needs assessment, meeting quality standards for services and evaluation of customer satisfaction
- Judgment and decision making
- Critical thinking
- Speaking to effectively convey information to supervisors, peers, or customers
- Instructing skills to teach others
- Demonstrated knowledge of techniques and information needed to diagnose and treat human injuries.
- Demonstrated administration and management knowledge
- Fosters a cooperative and harmonious working climate conducive to maximize employee morale and productivity.
- Ability to “put patients first” and enjoys treating patients.
- Superior patient/customer service and “bed side manner” skills.
- Must be a team player in a multidisciplinary environment;
- Demonstrates a value of all contributions to product and outcome;
- Displays a professional, approachable and selfless demeanor (no arrogance) at all times both to external and internal clients.
- Agrees, supports and commits to Concentra’s core practice standards and Policies and Procedures.
- Skilled in reviewing the clinical work of others according to professional standards and practice guidelines.
- Ability to supervise, evaluate, coach, and develop staff.
- Ability to display high degree of inspiration for team members to retain focus of providing highest levels of customer satisfaction.
- Willingness to learn and continuously improve, to be audited, observed, and reviewed; is positively responsive to feedback.
- Working knowledge of medical office administration and procedures
- Basic computer skills, including email
- Preferred experience with electronic medical record application
- Familiarity with corporate human resource policy and practice
- Critical thinking, deductive reasoning and decision-making skills
- Demonstrated ability to coach, instruct and teach
- Many of our clinics offer working hours M-F, 8 to 5, no nights, no weekends, no holidays – along with 30+ days off a year.
- Training provided in our best-in-class Occupational Medicine Process Management Model
- Center Achievement Bonuses
- Medical Malpractice Coverage
- CME Allowance/Time
- 401(k) with Employer Match
- Medical/Vision/Prescription/Dental Plans
- Life Insurance/Disability
- Paid Time Off/Holidays
- Colleague Referral Bonus Program
- Varied annual stipend based on visit volume and scope of responsibility
This position is eligible to earn a base compensation rate in the range of $227, $304,860.40 depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.
