Assistant Director of Student Financial Services

3 weeks ago


Galesburg, Illinois, United States Knox College Full time

{"h1": "Assistant Director of Student Financial Services", "p": "Knox College is seeking a highly skilled and experienced Assistant Director of Student Financial Services to join our team. As a key member of our financial aid office, you will be responsible for providing a full range of financial aid and student account counseling services to current and prospective students and their families.

Responsibilities:

* Award applicants with federal, state, and institutional awards in accordance with student eligibility and institutional policy
* Verify financial aid applications using federal tax transcripts, verifications forms, etc.
* Determine eligibility for Parent PLUS loans
* Identify, determine, and approve special circumstances warranting professional judgment modifications
* Review enrollment after add/drop period to determine student aid eligibility
* Review and process student aid adjustment requests such as part-time adjustments, additional loan requests, housing status changes, etc.
* Work with students regarding their student accounts and payment plans
* Review reports to ensure compliance with federal regulations such as over awards, Pell LEU issues, loan limit issues, CFLAGS, etc.
* Award financial aid to study abroad students based on revised cost of attendance information; and determine eligibility for alternative loans.
* Maintain current knowledge of federal/state regulations and institutional policy.
* Attend financial aid workshops, training sessions, and conferences
* Assist with development and maintenance of financial aid policy and procedures manual
* Coordinate with other offices on campus such as Business Office, Registrar, Admissions, etc.
* Other duties as assigned by Assistant Vice President for Student Financial Services

Requirements:

* Bachelor's degree
* Three to five years of related experience in a financial aid office or equivalent experience in a higher education setting
* Excellent customer service, communication, and problem-solving skills
* Ability to work independently and adapt to a changing environment
* Proficient with Microsoft Office. ", "h2": "Requirements", "ul": [{"li": "Bachelor's degree"}, {"li": "Three to five years of related experience in a financial aid office or equivalent experience in a higher education setting"}, {"li": "Excellent customer service, communication, and problem-solving skills"}, {"li": "Ability to work independently and adapt to a changing environment"}, {"li": "Proficient with Microsoft Office."}]}



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