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Senior Clinical Specialist, CRM

2 months ago


Gainesville, Florida, United States Abbott Laboratories Full time
About the Role

We are seeking a highly skilled and experienced Senior Clinical Specialist to join our team at Abbott Laboratories. As a Senior Clinical Specialist, you will play a critical role in providing advanced engineering, sales, educational, and technical support to our customers in the cardiac rhythm technologies space.

Key Responsibilities
  • Provide expert clinical support to customers, including physicians, healthcare professionals, and field sales staff, on our CRM products.
  • Develop and deliver training programs on CRM products to healthcare professionals, including sales representatives, directors, and management.
  • Identify and report customer needs, product performance, and potential sales opportunities to sales representatives and management.
  • Collaborate with cross-functional teams to develop and implement strategies to drive sales growth and customer satisfaction.
  • Mentor and provide leadership to less experienced Clinical Specialists.
  • Stay up-to-date with the latest advancements in cardiac rhythm technologies and apply this knowledge to improve our products and services.
Requirements
  • Bachelor's degree in Bio-Medical Engineering, related field, or equivalent healthcare experience.
  • Minimum of four plus years of increasingly responsible experience in the cardiac pacing and related industries.
  • Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
  • Familiarity with cath lab and operating room procedures and protocol.
  • Comprehensive written and verbal communication, interpersonal, presentation, analytical, organizational skills, and the ability to meet deadlines.
  • Ability to work effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals.
What We Offer
  • Training and career development opportunities.
  • Competitive compensation and incentives.
  • Comprehensive benefits package, including medical, dental, vision, wellness, and occupational health programs.
  • Paid time off and 401(k) retirement savings with a generous company match.