Supply Chain Specialist I

4 days ago

Anchorage, Alaska, United States GCI Full time
Job Description

GCI's Supply Chain Specialist I plays a crucial role in supporting multiple functions within the Supply Chain department, including procurement, inventory control, provisioning, logistics, requisitions, and distribution. This position is responsible for maintaining supply chain channels to reduce time and optimize inventory levels.

Key Responsibilities
  • Provisioning & Technical
    • Create, modify, and add services to accounts based on customer specifications and internal direction.
    • Provision hardware, test, validate, and verify proper working order on various devices, including complex routers, cloud-voice equipment, prepaid products, rural broadband products, and more.
    • Maintain asset management databases and control procedures.
    • Perform quality control inspections, status classifications, and repair of returned inventory.
    • Maintain set top boxes, modems, wireless devices, and Embedded Multimedia Adapters (EMTAs).
    • Assist in device troubleshooting.
    • Perform system health checks, burn-in, testing, and configuration of all assets.
    • Monitor, research, and correct integration issues between NC and Oracle systems.
  • Logistics, Distribution, Requisitions, and Asset Management
    • Maintain, process, and mail company inventory to new and existing customers.
    • Coordinate logistics to ensure satisfactory and timely asset replenishment.
    • Provide management and departments with asset and inventory management statistics.
    • Process returns and exchanges for warranty repair.
    • Facilitate statewide asset & inventory management programs.
    • Perform inventory counts and reconciliations.
    • Provide financial analysis of inventory, revenues, expenses, and costs of goods sold.
    • Develop and coordinate business cases.
    • Develop and maintain rolling forecasts for device ordering needs and capital asset management.
    • Complete administrative functions to ensure accurate and timely daily, quarterly, and as-needed reports and forms.
    • Provide management and departments with analytics and documentation regarding asset & inventory management.
    • Query system reports, making necessary changes to maintain the integrity of the system(s).
    • Assist in courier duties.
    • Assist warehouse with shipping and logistics to ensure optimal cost savings.
    Competencies
    • Accountability
    • BASIC PRINCIPLES
    • Collaboration
    • Communication
    • Compliance
    • Customer Focus
    • Reliability
    • Results
    Requirements
    • High School diploma or equivalent.
    • Minimum of one (1) year of general work experience.
    • Preferred: Associate degree in Logistics, Supply Chain, Business, Computer Science, or related field.
    • Some demonstrated proficiency in supply chain, logistics, warehouse, or procurement.
    • Prior experience in a technical customer service environment.
    • Telecommunications experience.
    • Other telecom industry or job-specific certifications.
    Driving Requirements

This position requires driving a company-owned vehicle, company-provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.

Physical Requirements and Working Conditions

All assignments:

  • Work requires daily routine computer usage.
  • Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
  • Ability to accurately communicate information and ideas to others effectively.
  • Physical agility and effort sufficient to perform job duties safely and effectively.
  • Ability to make valid judgments and decisions.
  • Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
  • Must work well in a team environment and be able to work with a diverse group of people and customers.

Additional requirements if assigned work from home:

  • Work is primarily sedentary, requiring daily routine computer usage.
  • Virtual workers must comply with remote work policies and agreements.

Additional requirements if assigned work from GCI Warehouse:

  • Most activities are conducted inside under pleasant climatic conditions in a warehouse environment.
  • Ability to safely move, transport, position, install, remove, and maneuver equipment and supplies of up to 50-pounds.
  • Occasional travel to other company facilities may be required.

The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs, employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after-hours contact numbers, to include your home and cell phone numbers if you have those services.

At GCI, we foster a culture of inclusivity by nurturing an environment where the varied perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community as we grow and empower a diverse workforce that provides equitable opportunity for every Trailblazer.

GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

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