Supply Chain Specialist II

3 weeks ago

Anchorage, Alaska, United States GCI Communication Corp Full time
Job Description

GCI's Supply Chain Specialists II play a vital role in supporting multiple functions within the Supply Chain department, including procurement, inventory control, provisioning, logistics, requisitions, and distribution. They are responsible for maintaining supply chain channels to reduce time and maintain optimal inventory levels.

Key Responsibilities
  • Provisioning & Technical
    • Create, modify, and add services to accounts based on customer specifications and internal direction.
    • Provision hardware, test, validate, and verify proper working order on a variety of devices, including complex routers, cloud-voice equipment, prepaid products, rural broadband products, and more.
    • Maintain asset management databases and control procedures.
    • Perform quality control inspections, status classifications, and repair of returned inventory.
    • Maintain set top boxes, modems, wireless devices, and Embedded Multimedia Adapters (EMTAs).
    • Assist in device troubleshooting.
    • Perform system health checks, burn in, testing, and configuration of all assets.
    • Monitor, research, and correct integration issues between NC and Oracle systems.
  • Logistics, Distribution, Requisitions, and Asset Management
    • Maintain, process, and mail company inventory to new and existing customers.
    • Coordinate logistics to ensure satisfactory and timely asset replenishment.
    • Provide management and departments with asset and inventory management statistics.
    • Process returns and exchanges for warranty repair.
    • Facilitate statewide asset & inventory management programs.
    • Perform inventory counts and reconciliations.
    • Provide financial analysis of inventory, revenues, expenses, and costs of goods sold.
    • Develop and coordinate business cases.
    • Develop and maintain rolling forecasts for device ordering needs and capital asset management.
    • Complete administrative functions to ensure accurate and timely daily, quarterly, and as-needed reports and forms.
    • Provide management and departments with analytics and documentation regarding asset & inventory management.
    • Query system reports, making necessary changes to maintain the integrity of the system(s).
    • Assist in courier duties.
    • Assist warehouse with shipping and logistics to ensure optimal cost savings.
    Competencies
    • Accountability
    • BASIC PRINCIPLES
    • Collaboration
    • Communication
    • Compliance
    • Customer Focus
    • Reliability
    • Results
    Requirements
    • At an intermediate level within the provisioning field, must have a comprehensive understanding of telecommunications processes to proactively detect system issues, isolate between internal workflows, provisioning systems, and network performance, take corrective actions or notify and escalate to the appropriate departments for resolution.
    • Works with moderate supervision and completes tasks on time.
    Minimum Qualifications
    • Required: A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis.
    • High School diploma or equivalent.
    • Minimum of two (2) years of general work experience.
    Preferred Qualifications
    • Associate degree in Logistics, Supply Chain, Business, Computer Science, or related field.
    • Some demonstrated proficiency in supply chain, logistics, warehouse, or procurement.
    • Prior experience in a technical customer service environment.
    • Telecommunications experience.
    • Other telecom industry or job-specific certifications.
    Driving Requirements
    • This position requires driving a company-owned vehicle, company-provided vehicle, or a personal vehicle on behalf of the company.
    • Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.
    Physical Requirements and Working Conditions
    • All assignments:
      • Work requires daily routine computer usage.
      • Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
      • Ability to accurately communicate information and ideas to others effectively.
      • Physical agility and effort sufficient to perform job duties safely and effectively.
      • Ability to make valid judgments and decisions.
      • Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
      • Must work well in a team environment and be able to work with a diverse group of people and customers.
      • Additional requirements if assigned work from home:
        • Work is primarily sedentary, requiring daily routine computer usage.
        • Virtual workers must comply with remote work policies and agreements.
        • Additional requirements if assigned work from GCI Warehouse:
          • Most activities are conducted inside under pleasant climatic conditions in a warehouse environment.
          • Ability to safely move, transport, position, install, remove, and maneuver equipment and supplies of up to 50-pounds.
          • Occasional travel to other company facilities may be required.

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