Hotel Room Quality Assurance Inspector

3 weeks ago


Cherokee, North Carolina, United States The Burks Companies Full time
Job Overview

The Housekeeping Quality Assurance Inspector is responsible for ensuring the cleanliness and quality of hotel rooms, monitoring the work of cleaning personnel, and investigating complaints regarding housekeeping services.

Key Responsibilities:

  • Monitor and inspect hotel rooms to ensure cleanliness and quality standards are met.
  • Investigate complaints and take corrective action to resolve issues.
  • Train and supervise cleaning personnel to ensure they meet quality standards.
  • Perform quality assurance functions, including pre-cleaning quality checks and room inspections.

Requirements:

  • Knowledge of hotel services and facilities.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • High school diploma or equivalent required.

The Burks Companies, Inc. is an equal opportunity employer.



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