Pharmacy Benefit Verification Specialist
4 days ago
At Onco360 Pharmacy, we are seeking a highly skilled Pharmacy Benefit Verification Specialist to join our team. As a Pharmacy Benefit Verification Specialist, you will play a critical role in ensuring accurate patient insurance information and benefit verification. Your primary responsibilities will include investigating, reviewing, and loading accurate patient insurances, including medical and pharmacy coverage, assigning coordination of benefits, running test claims to obtain a valid insurance response on patient medications, and enrolling eligible patients in copay card assistance programs.
Key Responsibilities:
- Practices first call resolution to help healthcare providers and patients with their pharmacy needs, answering questions and requests.
- Provides thorough, accurate, and timely responses to requests from pharmacy operations, providers, and/or patients regarding benefit information.
- Ensures complete and accurate patient setup in CPR+ system including patient demographic and insurance information.
- Performs full benefits verification on patients for pharmacy benefits and/or medical benefit utilizing electronic resources and E1 check to load primary, secondary, tertiary, etc. insurances and medical insurances to patient profile.
- Run test claims at each licensed pharmacy site to obtain a valid claim response and determine optimal reimbursement, then document outcome of benefits review in CPR+ system to be used by operations and ensure the order is assigned to the appropriate dispensing pharmacy.
- Facilitate process for requesting medical authorizations, LOAs, and TOAs for applicable commercial, Medicaid, and Medicare, or facility medication claims.
- Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations and compliance with professional practice and patient confidentiality laws.
- Contributes to team effort by accomplishing related tasks as needed and other duties as assigned.
Requirements:
- Education/Learning Experience: High School Diploma or GED, Previous Experience in Pharmacy, Medical Billing, or Benefits Verification.
- Work Experience: 1+ years pharmacy or benefit verification experience.
- Skills/Knowledge: Pharmacy insurance and benefit verification, PBM and Medical contracts, knowledge/understanding of Medicare, Medicaid, and commercial insurance, pharmacy test claim and NCPDP claim rejection resolution, coordination of benefits, NDC medication billing, pharmacy or healthcare-related knowledge, knowledge of pharmacy terminology including sig codes, and Roman numerals, brand/generic names of medication, basic math and analytical skills, Intermediate typing/keyboarding skills.
- Licenses/Certifications: Registration with Board of Pharmacy as required by state law.
- Behavior Competencies: Independent worker, good interpersonal skills, excellent verbal and written communications skills, ability to work independently, work efficiently to meet deadlines and be flexible, detail-oriented, great time-management skills.
Company Values: Teamwork, Respect, Integrity, Passion
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