Government Badging Credentialing Specialist

3 weeks ago

Chamblee, Georgia, United States Citizant Full time
Job Description

Citizant is seeking a highly skilled Government Badging Credentialing Specialist to join our team.


Key Responsibilities:

Enrollment Process Management:

  • Coordinate and conduct the enrollment process for Personal Identity Verification (PIV) cards, ensuring the identity of applicants and collecting required documentation.
  • Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.

Documentation and Data Collection:

  • Accurately collect and document personal information, biometric data, and other necessary details from applicants.
  • Ensure that all required documents and forms are properly completed and submitted according to established guidelines.

Verification and Authentication:

  • Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts.
  • Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process.

Data Security and Privacy:

  • Handle sensitive personal information with discretion and adhere to data protection regulations and organizational security protocols.
  • Maintain the security and integrity of collected data and prevent unauthorized access or disclosure.

Communication:

  • Communicate clearly and professionally with applicants, explaining the enrollment process and required documents.
  • Provide excellent customer service to address questions and concerns related to the enrollment process.

Recordkeeping:

  • Maintain accurate records of the enrollment process, including documentation of each applicant's information and enrollment date.
  • Prepare and maintain spreadsheets tracking the status of new applicant files.

Compliance and Training:

  • Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment.
  • Participate in training sessions to enhance knowledge of enrollment processes and data security practices.

Requirements:

Required Competencies:

  • Experience with Microsoft Excel for data management and coordination.
  • Ability to adapt to changing security procedures and requirements.
  • Prior experience in a similar role, customer service, or administrative position may be advantageous.
  • Attention to detail and strong organizational skills.
  • Excellent interpersonal and communication skills.
  • Ability to handle confidential information with discretion.

Education:

  • High School diploma or GED certification.

Clearance Requirement:

  • US Citizenship required.
  • Active Public Trust/MBI clearance or the ability to obtain one.

Citizant is an Equal Opportunity Employer and welcomes applications from qualified candidates.


We strive to be an employer of choice in the Washington metropolitan area, offering excellent compensation and benefits, as well as opportunities for personal and professional development.

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