Mobile Service Professional with Competitive Salary

1 week ago


Orlando, Florida, United States The Auto Club Group Full time
Job Overview

We are seeking a skilled Mobile Service Professional to join our team at The Auto Club Group. This role offers a unique opportunity to provide exceptional service to our members, while enjoying a competitive salary and comprehensive benefits package.

About the Role

As a Mobile Service Professional, you will be responsible for providing roadside assistance and vehicle maintenance services to our members. You will operate a full-size or mini service truck, utilizing GPS and maps to locate member breakdown locations. Your duties will include:

  • Performing vehicle repairs and maintenance tasks, such as jump-starts, fuel delivery, and tire changes;
  • Utilizing electronic devices to update calls, review policies, and document safety records;
  • Providing excellent customer service and ensuring 100% member satisfaction;
  • Working effectively in a fast-paced environment, with minimal supervision;
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent, and a valid driver's license;
  • At least 21 years of age;
  • A clean driving record, with minimal infractions or incidents;
  • Experience using electronic devices, such as tablets or smartphones;
  • Strong communication and customer service skills;
  • The ability to lift materials weighing up to 75 pounds;
  • Satisfactory completion of pre-employment screenings, including drug testing and background checks;
Benefits

In addition to a competitive salary, we offer:

  • Overtime earning potential at time and a half the hourly wage;
  • Shift premiums: 5% for hours worked between 5pm and 11pm, and 10% for hours worked between 11pm and 5am;
  • $1,000 sign-on bonus, split payout at 90 and 180 days of employment;
  • $250 quarterly perfect attendance bonus;
  • Fully paid training;
  • Medical, dental, and vision benefits;
  • 401k with employer match;
  • Paid parental leave and adoption assistance;
  • Paid Time Off (PTO), company-paid holidays, CEO days, and floating holidays;
  • Tuition assistance program, professional certification reimbursement program, and other professional development opportunities;
  • AAA membership;
  • Discounts, perks, rewards, and more.
Work Environment

This role requires frequent exposure to road hazards and temperature extremes. You will spend less than 5% of your time in a temperature-controlled office environment. If you are looking for a challenging and rewarding career opportunity, please apply today


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