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Senior Retail Sales Associate
2 months ago
We are seeking a highly motivated and customer-focused Senior Retail Sales Associate to join our team at Nestl Nespresso USA. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales growth, and contributing to a positive store environment.
Key Responsibilities- Provide exceptional customer service, ensuring a positive and personalized experience for every customer
- Drive sales growth through effective product knowledge, promotions, and upselling/cross-selling techniques
- Collaborate with the boutique management team to achieve sales targets and improve store performance
- Support inventory management, cash handling, and other store operations as needed
- Participate in visual merchandising and store displays to maintain a visually appealing store environment
- High School Diploma or equivalent required; 1 year or more of retail, customer service, or hospitality experience preferred
- Strong passion for coffee, sustainability, and customer service
- Ability to work flexible hours, including weekends, holidays, and opening/closing shifts
- Excellent communication and interpersonal skills
- Ability to lift up to 25 pounds and stand for long periods
- Competitive pay and quarterly/annual bonus opportunities
- 401(k) savings match and comprehensive benefits package
- Complimentary uniforms and cleaning
- Free Machine, coffee allowance, and Nestle discounts
- Opportunities for professional growth and development
Nestl Nespresso USA is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.