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Care Specialist
2 months ago
We are seeking a highly motivated and compassionate Outreach Care Specialist to join our team at Elevance Health. As a key member of our community outreach team, you will play a vital role in connecting individuals and families with essential healthcare services and resources.
Key Responsibilities- Provide individual and family support to ensure members are connected to community services, resources, and necessary care coordination.
- Coordinate member-specific care plans within the network of care, working collaboratively with ICC staff, families, consumers, community collaborative members, stakeholders, and providers.
- Assess individual needs and facilitate access to appropriate community services and supports to achieve the greatest possible independence and quality of life.
- Identify barriers to plan compliance and coordinate resolutions, as well as opportunities that impact quality goals and recommend process improvements.
- Coordinate follow-up care plan needs for members, scheduling appointments or enrolling members in programs, and assessing member compliance with medical treatment plans via telephone or through on-site visits.
- Requires a high school diploma and a minimum of 1 year related experience; or any combination of education and experience which would provide an equivalent background.
- Experience and familiarity with community resources in the area are preferred.
- Bilingual (Spanish) candidates are preferred.
- BS/BA degree in a related field is preferred.
- Experience with EHR (electronic health records) systems is preferred.
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We offer a range of market-competitive total rewards, including merit increases, paid holidays, Paid Time Off, and incentive bonus programs, medical, dental, vision, short and long term disability benefits, 401(k) + match, stock purchase plan, life insurance, wellness programs, and financial education resources.
We operate in a Hybrid Workforce Strategy, and specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation.
