Restaurant Operations Manager
1 day ago
Nacho Daddy is seeking a highly skilled and experienced Guest Operations Manager to join our team. As a key member of our management team, you will be responsible for ensuring our guests receive an exceptional dining experience.
Key Responsibilities
- Develop and implement strategies to improve guest satisfaction and loyalty
- Lead and manage a team of host team members to ensure seamless service delivery
- Monitor and analyze labor, sales, and discount reports to optimize restaurant performance
- Ensure compliance with health and safety regulations, as well as company policies and procedures
- Collaborate with the service team to provide exceptional customer service and resolve guest complaints
- Manage inventory, scheduling, and training programs to ensure efficient restaurant operations
Requirements
- Minimum 2 years' experience in restaurant management, preferably in a fast-paced environment
- Proven track record of improving guest satisfaction and loyalty
- Strong leadership and communication skills, with the ability to motivate and train a team
- Knowledge of Microsoft Office and POS systems
- Ability to work in a fast-paced environment, with flexibility to work nights, weekends, and holidays
What We Offer
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
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