Restaurant Operations Manager

1 day ago


Duluth, Georgia, United States Nacho Daddy Full time
Job Overview

Nacho Daddy is seeking a highly skilled and experienced Guest Operations Manager to join our team. As a key member of our management team, you will be responsible for ensuring our guests receive an exceptional dining experience.

Key Responsibilities

  • Develop and implement strategies to improve guest satisfaction and loyalty
  • Lead and manage a team of host team members to ensure seamless service delivery
  • Monitor and analyze labor, sales, and discount reports to optimize restaurant performance
  • Ensure compliance with health and safety regulations, as well as company policies and procedures
  • Collaborate with the service team to provide exceptional customer service and resolve guest complaints
  • Manage inventory, scheduling, and training programs to ensure efficient restaurant operations

Requirements

  • Minimum 2 years' experience in restaurant management, preferably in a fast-paced environment
  • Proven track record of improving guest satisfaction and loyalty
  • Strong leadership and communication skills, with the ability to motivate and train a team
  • Knowledge of Microsoft Office and POS systems
  • Ability to work in a fast-paced environment, with flexibility to work nights, weekends, and holidays

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment


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