IT Support Specialist
4 days ago
FirstPro, Inc. is a cutting-edge technology company based in Augusta, ME. We are seeking an experienced Desktop Support Technician to join our team.
About the Role
We offer a competitive salary of $65,000 per year, commensurate with experience, and benefits including medical, dental, and vision insurance, as well as 401(k) matching.
Job Description
The successful candidate will have at least 1 year of experience working in Desktop Support and prior experience working with O365, Active Directory, Windows 10/11. Key responsibilities include:
- Providing day-to-day technical support to internal users on hardware and software
- Assisting in coordination of testing changes, upgrades, and new software products
- Serving as the point of contact for technology support and services
- Coordinating the procurement and installation of new computer hardware and software
- Installing, configuring, and maintaining personal computers and other related equipment, devices, and systems
- Troubleshooting network issues, systems, and applications to identify and correct malfunctions and other operational difficulties
Requirements
- At least 1 year of experience working in Desktop Support
- Prior experience working with O365, Active Directory, Windows 10/11
About Us
At FirstPro, Inc., we value innovation, collaboration, and customer satisfaction. Our employees enjoy a dynamic work environment and opportunities for professional growth and development.
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