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Freight Operations Manager

2 months ago

Pleasant Lake, Indiana, United States XPO Full time
About the Freight Operations Supervisor Role

XPO is seeking a highly skilled Freight Operations Supervisor to lead and supervise all aspects of freight operations. As a key member of our team, you will be responsible for developing and implementing strategic work procedures to meet the evolving demands of the department.

Key Responsibilities:
  • Lead and supervise all aspects of freight operations
  • Develop and implement strategic work procedures to meet the evolving demands of the department
  • Evaluate, manage, assign and supervise workloads and tasks
  • Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions
  • Ensure production goals are met by managing tonnage, payroll and other administrative functions
  • Plan hourly employee schedules to meet daily operations goals and lower costs
  • Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws
  • Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance
  • Ensure customer freight is processed, handled, loaded and delivered timely and damage free
  • Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO's workplace policies
  • Effectively direct a team to consistently meet or exceed productivity goals
  • Make recommendations regarding hiring, suspension and termination
  • Develop and present action plans to improve load average and model compliance
  • Participate in internal safety and engagement committees
  • Train employees on safety rules and processes
  • Monitor and maintain organization within the shift to ensure safety and productivity
  • Conduct daily staff meetings and communicate corporate messages, revisions to policies and procedures to all team members
  • Inspect working conditions of tools and equipment needed for safe operation within the workplace and direct the correction of any improper or adverse conditions that exist
  • Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center
  • Act as a champion of XPO values by demonstrating them and holding your team to the same high standards
  • Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading while maintaining all company quality standards
Requirements:
  • Lift objects of various shapes, sizes and weights frequently up to 50 lbs. and occasionally greater than 75 lbs.
  • Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
  • Walk and stand for extended periods on a loading dock that is not climate controlled
  • Work outside in inclement weather