Regional Operations Director

4 weeks ago


Chantilly, Virginia, United States Higher Ground Education Full time
Job Overview

Higher Ground Education is seeking a Regional Operations Lead to join our regional support team for the Northern Virginia area. This role will play a key part in supporting our school teams to have clean data and tight running day-to-day operations.

The Regional Operations Lead will be a member of a small but mighty regional team supporting a portfolio of about a dozen schools. This team functions in a cross-functional manner, enabling school leaders and teams to own the holistic success of their school.

Key Responsibilities
  • Build operational excellence in school teams by utilizing deep experience and knowledge of our systems and processes alongside data-rich metrics.
  • View operational excellence as a key to a great parent and staff experience, embracing accurate data and smooth operations as a key enabler of a thriving school community.
  • Work collaboratively with the Regional Manager, Regional Programs Lead, and Regional Community Lead to ensure a full portfolio of thriving, successful and profitable schools.
Requirements
  • 3+ years' school operations experience
  • Deep systems experience using Salesforce, online student and staff files, virtual tuition management and collection, parent and staff communication tools and student learning management platforms
  • Drive to dig in and do, not just direct or coach, including a propensity to get in the schools and know every community member at every school
  • Rigorous analytical and problem-solving, including ability to assess a situation by gathering facts and evaluating data (esp. Excel, PowerBI, etc.)
  • Ability to operate independently, and execute from end-to-end (incl. communication, time management, project management)
  • Strong organizational skills and ability to manage multiple competing priorities
  • Clear and succinct written and verbal communication skills
  • A passion for education
About Us

At Higher Ground Education, we're driven by a deep desire to bring about widespread change in education today. Since our founding 7 years ago, we have opened 115+ beautiful schools across the world serving brick and mortar and virtual students from birth through high school.

We offer:

  • Hybrid work: approx. 50% remote, 50% travel to schools in your region
  • A competitive salary
  • Health, dental, and vision insurance
  • Paid time off and paid holidays
  • 100% tuition discount for two children at any school within our network
  • Career growth and promotion opportunities, and a leadership team who wants you to thrive on your own terms


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