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Patient Service Representative

2 months ago


Springfield MO USA, United States Mercy Full time
Job Summary

We are seeking a highly skilled and compassionate Patient Service Representative to join our team at Mercy Clinic Smith Glynn - Rheumatology in Springfield, MO. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.

Key Responsibilities
  • Front Desk Operations: Greet and direct patients and visitors, manage patient flow, and ensure a smooth and efficient check-in process.
  • Patient Scheduling: Schedule appointments, manage patient records, and coordinate with physicians and staff to ensure timely and effective care.
  • Clerical Support: Perform a variety of administrative tasks, including data entry, filing, and communication with patients and staff.
  • Customer Service: Provide exceptional customer service to patients, families, and visitors, responding to their needs and concerns in a timely and professional manner.
  • Communication: Communicate effectively with patients, families, and staff, both verbally and in writing, to ensure clear and concise communication.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: One year of applicable medical office experience preferred.
  • Training: Must attend Clinic Core Front Desk Training through Clinical Education.
What We Offer
  • Tuition Reimbursement: Up to $2,000 for continuing education.
  • Health and Dental Benefits: Available after day one.
  • Annual Contribution: $100 per month to eligible dependent care FSA.
  • Paid Parental Leave: For new parents.
  • 401K with Employer Match: Available.
  • Paid PTO for Volunteering: Available.
  • Competitive Salary: Offered.
  • Future Career Growth: Opportunities available.